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FORD GALAXY questions and answers: Page 11

Ford Galaxy

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Below are the latest FORD GALAXY questions submitted by visitors to RoadTestReports.co.uk. To supply an answer, simply click on the "Answer this question" link underneath each question. Alternatively, if you want to ask a question, please use this simple form. Please try to make the question as detailed as possible, with all the information necessary for a comprehensive answer included. Please do not use "text speech" or type everything in CAPS LOCK.

Douglas Robertson, Scotland

Ford Galaxy 2002

The heating control unit in my Ford Galaxy seems to have seized over the past year, I am unable to alter the temperature or the fan. The buttons feel as though they are stuck fast. The mechanic who services the car informed me that the unit needs to be replaced. I gather that this is very expensive. I would like to buy a unit and instal it myself. Can anyone advise me how to do this? My first problem is to get the old one out without destroying the dash? (diesel)

Submitted: 07/01/2013 14:07:44 | ID: 66982

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Jone Asim, England

Ford Galaxy 2010

Hi, I replaced the sump on my Ford Galaxy but the battery has gone flat. When I finished there wasn’t any electrics as the battery had gone flat so I tried to diagnose the fault. The engine won`t start. The mechanic is saying the engine need a code. Can anyone help me please?

Answers

Have you recharged the battery to full? If you have a deisel Galaxy you need to have a good charge in your battery to start a deisel, especially on cold mornings or you will keep turning the engine over till battery is flat without starting it... or starting problem could be the starter motor worn out and not turning engine over quick enough to cause the engine to come to start... or check inside the engine bay at the fuse box that runs off the positive terminal from battery to see if all fuses are ok there... I have had my 2003 Galaxy from new and car is now 580,000 I have had many faults over the years... my last idea is maybe the car has gone to sleep and needs to be opened by a manuel key function? Newer cars have a sleep mode if car is not used for a short while to save battery and you have to wake the system up manual key I think? My dad had this with his new Mondeo, not sure if any of these ideas help. Good luck John Wood from England

Submitted: 07/01/2013 10:21:06 | ID: 66941

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Faz Noor, Essex

Ford Galaxy 2000

Hi, my Ford Galaxy ran out of diesel and l topped up with a can of diesel, now l need to pump up in order to start the car but l don’t know where the diesel pump is located. Can anyone help me please?

Answers

Hi Faz, my dad has problems with one of his 17 seater mini buses with fuel running back into the fuel tank so we have to keep the bus filled up all times when we park it up.... when it does not start then dad has to take fuel filter off and fill that up with diesel as diesel has run back to fuel tank. I’ve been told the Galaxy’s have fuel pumps in the fuel tank and also on the injectors if I remember correctly... What I would suggest is to take the fuel filter off and fill that with fuel and re attach and before cranking the engine over turn the key to ignition on which then should be pushing fuel up from the tank... Hope this helps, thanks john wood from Essex

Submitted: 21/12/2012 09:04:06 | ID: 65952

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Shaun Wheatcroft, Yorkshire

Ford Galaxy 2001

I have a 2001 Ford Galaxy, but when I bought it there was no luggage cover. Could anyone tell me if one from a 1998 model will fit, as it seems to be the only one I can find? I am in need of one as I don’t want to leave goods on show when travelling, thanks.

Answers

Hi Shaun. Try a few scrapyards or Ford car breakage yards around your area, you may find some Faz from Essex

Submitted: 13/12/2012 12:06:46 | ID: 65375

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Peter Benton, Staffordshire

Ford Galaxy 2006

My Ford Galaxy`s key fob failed to operate the locking mechanis. I’ve tried to re-programme as per instructions but this hasn’t solved the problem. Any ideas please? (109tdi)

Answers

If you tried re programing key fob by entering key in drivers door... then try doing it in the passengers door that is how I got to reprogram mine... I have noticed when Googling info on how to re program key fob there are some who say drivers door and others passengers door - mine was passengers door... If this does not work check Google again to see if all info is correct for your model and they have given the correct details on what to do. Good luck John Wood from England

Submitted: 13/12/2012 08:51:47 | ID: 64938

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John Williams, Essex

Ford Galaxy 1999

I have a terrible smell in my 99 Ford Galaxy when I try to demist the front windsceen and it mists up completely when I turn the warm air switch on . It is impossible to drive anywhere without using up a whole box of tissues wiping the front screen constantly. This started to happen immediately after having a full service in January 2012. Even in the summer if I turn on the heater on a cold day the car fills with a vile smelling mist /smoke and the front screen gets a greasy mist all over it which then needs cleaning thoroughly. I have checked the coolant level regularly and it only needs topping slightly up once every 3 or 4 months which I think is normal. The garage seems to think it is the heater matrix leaking, but I can`t see any leak at all inside the car and the carpets are dry. The worst problem is driving at night or in heavy rain. I have tried occasionally to turn up the warm air to blow it dry but it only gets worse and I have to stop driving. Any suggestions please? (2.3 Vetec)

Answers

Change your pollen filter, accessible in the engine, mine did this, I changed it, and happy days :) Tomy from Suffolk

Yes change the pollen filter, but the thing is it is fixed into an akward holder in behind the window wiper linkage, thus you must be very agile or you must remove the linkage just to get at the akward pollen filter holder. The filter should be cheap from any motor factor, but you won’t know yourself when it’s changed fresh air and clear windscreen in seconds. I would not pay more than £20-£30 pounds for a mechanic to remove and fit this excluding the part itself, which you would buy and bring to him /her (equality hahaha!) Peter from Ireland

Submitted: 06/12/2012 10:41:25 | ID: 64499

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Jack Evans-Jones, England

Ford Galaxy 2009

When I try and start my Ford Galaxy the engine turns over but won’t start, as if the immobiliser is kicking in. It does start eventually. Any ideas what this might be and more importantly how much it will cost me to fix please? (Ghia)

Answers

Same problem on my older petrol Galaxy. Looked like immob, light flashing etc... but wasn’t. Had to get it towed in to an autoelec this week as just wouldn’t start this time (having failed to start a number of times over the last few months). Said the fault was the Engine Running Module which they replaced. Cost £90 labour which will have included the new part (not inc the towing in fee) Peter Dent from England

Hi. I have a Ford Galaxy tdi which has now done 580,000 miles. I had a problem starting mine 4 months after a replacement engine at 430.000 miles. If I parked my car on a certain angle the problem starting the engine could be worse. Once you have started the engine it is okay start and stop, but if left parked up for longer than an hour it seems as if the fuel had run back into the fuel tank from the engine and in the mornings you were just waiting for the fuel to pump back into the engine before it would start. I took my car to a diesel engine specialist and it was the injector rings that had perished and were letting in air, which caused fuel to fall back to the tank. I do hope this is a big help, cheers John Wood from England

Nobody could find this problem on my 56 plate Galaxy III 2.0 Diesel which I owned. I later found if I ran it solely on BP Ultimate the problem reduced. If I put any other fuel in the problem would re-occour. I did 280,000 miles like that. Part ex’d it last week so someone else now has the problem Robert Sherwood from England

Do you happen to know the part number of the engine running module or where it is located? Never heard of it.. having similar problem.. Have replaced relay 30 but still no joy.. :~( g7enn from Norfolk

Do you happen to know the part number of the engine running module or where it is located? Never heard of it.. having similar problem.. Have replaced relay 30 but still no joy.. :~( g7enn from Norfolk

Submitted: 03/12/2012 16:26:14 | ID: 64239

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Jenny Rawlinson, England

Ford Galaxy 1999

My Ford Galaxy went to the garage to be fixed. The gearbox was fine and the clutch was fine, the selector was broken and I this got replaced. The car was given back to me and was revving like mad with a burning smell. Does anyone know what this is as the garage are trying say it`s my clutch, even though they said before the work was done that the clutch was fine?

Answers

It sounds to me like the clutch is slipping. If your revs go high but the car’s speed does not increase as it should, then the clutch plates are slipping. It could be that the garage has not put things back together correctly Lady Kensington from Derbyshire

Not an answer just a question (if I may?), I think my Galaxy’s selector is broken, it can only engage 3rd and 4th so no lateral movement possible... can you tell me what you paid to have this work done? And by the way I am certain you have clutch slip... the garage should rectify this for free. Thanks David from Cumberland

Submitted: 03/12/2012 10:22:21 | ID: 92943

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Terry Brown, United States of America

Ford Galaxy 1964

I removed the the steering wheel on my 64 Ford Galaxy to replace the turn signal switch. When I put everything back together the car will go into reverse but not drive. Why?

Submitted: 27/11/2012 10:45:32 | ID: 63535

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Sarah Daly, Scotland

Ford Galaxy 1996

All off a sudden my Ford Galaxy`s trip computer lights will not illuminate and I cannot get a reverse brake signal either. Can anyone help me please? (gia tdi)

Submitted: 27/11/2012 09:29:40 | ID: 63487

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Raj Patel, Essex

Ford Galaxy 2009

How do I replace the bulb on the central top brake light of my Ford Galaxy? In fact I could not find any screws at the front or back. Please can anyone help?

Answers

There are no screws, you have to get a screwdriver and to the right of the bulb casing press it in and prize it out. Hope this helps Dale Wesson from England

Submitted: 26/11/2012 12:09:13 | ID: 63420

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Scott Pollock, Yorkshire

Ford Galaxy 2005

My Ford Galaxy`s heaters have suddenly stopped working, I have checked the fuses under the steering column. Can anyone help?

Answers

If you find car gets warm only after about 30 minutes driving, it is possibily this... These vehicles have an auxiliary heater - a little diesel burner mounted underneath the car - to warm the inside from first start up. These units can fail - particularly the glow plug that ignites the diesel. Can be diagnosed at dealer or by anyone who knows what they are doing with VAG.COM software. ECU may just need resetting David Gordon from Lancashire

Submitted: 26/11/2012 11:52:00 | ID: 63412

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Paul Thompson, Sussex

Ford Galaxy 2003

Hi, I have a 2003 Ford Galaxy 1.9 tdi auto which occasionally loses power, mostly when going up hills. I can depress the throttle right down with no engine response lasting for short periods of time, then it sorts itself out further down the road, or when switched off and restarted. I also noticed the engine seems to growl when pulling away or when it`s underl oad ie going up hill but it doesn`t do it when the car`s revved up and stationary. Also at times the automatic gearbox seems reluctant to change gear, revving upto 3000 rpm even when accelerating slowly, instead of it`s usual 2000 rpm. My push button central locking key suddenly stopped starting the engine, luckly I have a spare conventional key which starts it fine. Would putting a new battery in it and so I"ve been told rearming the key using the key itself in the door lock following a certain procedure work? One final thing does the engine belly pan on my mk1 VW Sharan fit my 2003 Ford Galaxy, as it doesn`t seem to have one? Hopefully someone can answer some of these questions. It`s a lovely car apart from these niggly faults. Thanks. (tdi auto)

Answers

You have problem with turbo, change turbo and problem is gone. Sometime is going stuck insite small flaps for turbo booster . I have lot customers wit this problem I changed turbo on few car and prolem is gone Michal Jurasko from London

Had a similar problem with a Ford Galaxy diesel and not an automatic vehicle. Could not find why it was not going up hills with normal speed. Eventually diagnosed it was tiny air inlet pipes which suck in extra air to cause more fuel burn. They were blocked with grit. What a difference when cleaned and unblocked. The Galaxy was back to normal Iris McMillan from Mid-Lothian (Edinburghshire)

I have a 2002 Galaxy and had the same problem with sudden loss of power. I needed a new microchip - there were none available in the UK and the garage had to send to Spain for one. No problem since this was replaced. Not a job for an amateur like myself I am afraid Douglas Robertson from Scotland

Submitted: 15/11/2012 11:51:46 | ID: 92948

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Sean McCreesh, County Down

Ford Galaxy 2006

Hi there, I have a 1.8 tdci diesel Ford Galaxy. I changed the fuel filter today and I seem to be having difficulty getting it to bleed. There is a small screw on top of it, does it have to be used for anything? Thanks.

Submitted: 15/11/2012 11:21:24 | ID: 92931

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Martine, England

Ford Galaxy 1999

Hi. My Ford Galaxy frequently does not respond when I put my foot down on the accelerator. It is very lumpy and sounds/feels like it’s struggling to get something through in the engine. This only seems to happen in the lower gears and it doesn’t accelerate very well. Any ideas please? Thanks. (2.3i Ghia)

Submitted: 15/11/2012 09:40:19 | ID: 92887

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John Davison, Hampshire

Ford Galaxy 2000

I have a Ford Galaxy 2000. When you put your foot down there`s nothing, then pow off it goes. When you pull away from a roundabout it`s slow then off it goes. What could the problem be?

Submitted: 08/11/2012 09:50:16 | ID: 77056

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P Chu, England

Ford Galaxy 2001

My Ford Galaxy 2.3L Ghia`s automatic tiptronic gearbox gearstick base plastic cover is broken. Can anyone tell me the Ford ’s part code? Is there any OEM or second hand part for replacement?

Submitted: 06/11/2012 09:55:45 | ID: 91292

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Tony Lynch, Lancashire

Ford Galaxy 2007

The heating in my Ford Galaxy does not get very warm, at best it might get warm after 10 miles but only luke warm. I`ve only had the car 6 weeks and it`s still under warranty. What should I do? (1.8 tdi)

Answers

Check the header tank cap is on tight, it happened with mine the other day but I noticed fluids on the floor after car had been running. I checked the header tank cap and found it wasn't on tight enough so was back venting. I topped up and fully tightened the cap...... Result......problem solved!! Craig Bray from Lancashire

Submitted: 06/11/2012 08:56:33 | ID: 91301

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Tina Smith, England

Ford Galaxy 1996

The windscreen keeps misting up on my Ford Galaxy and will not clear. We have tried the heating on, the cold air on, opening all windows etc and nothing seems to work. Any ideas please?

Answers

Renew your pollen filter Mark Stickler from Hampshire

I have a Galaxy 2004, and suffer the same problem. I use a long handled thing with a triandle pad that has a ’magic’ terry cloth attached, which does help speed the demisting process. I have also purchased some moisture absorbing crystals, that sit in my drivers door. Sold in big Tesco’s £0.97 a tub. Not sure how long they last, but have noticed a big differrence Clair Prout from Oxfordshire

Submitted: 30/10/2012 10:59:49 | ID: 89193

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Bernard Steele, England

Ford Galaxy 2000

I keep losing pressure on the clutch pedal of my Ford Galaxy. What could be wrong? When I put my foot under the pedal, the pressure comes back for a little while. Any answers?

Answers

Had the same problem on my 2004 1.9tdi, it was the clutch slave cylinder. Check you brake fluid level. If it is the clutch slave cylinder unfortunately you have to remove the gear box to change it Neil Frazer from Surrey

I can fix your gear box only for £300 and you leave your car for one day with me if you want plz call me on 07401713371 Aftab Ahmad from Surrey

Submitted: 22/10/2012 09:34:39 | ID: 65239

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Clive Hamilton, England

Ford Galaxy 2004

My automatic Ford Galaxy 2004 can be going along fine when it suddenly loses power and stays in third gear. This has happened twice in the last month whilst on the motorway. I can’t shift the gears up or down. If I restart the engine it resets itself. It’s only got 59,000 on the clock and is petrol. I read an answer about an electronic throttle gadget, just wondering if it could be this?

Submitted: 11/10/2012 14:32:38 | ID: 61027

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Rosalind Stride, Hampshire

Ford Galaxy 2005

My Ford Galaxy can be going along quite normally and then suddenly it loses power and with my foot on the floor I am lucky to reach 40mph. When I stop and turn off the engine and restart it is fine again, sometimes for up to 100 miles. It has been in the garage three times, it has had diagnostics done and computer updates and they changed a vacuum pressure sensor, but it still happens. Any ideas please? (Diesel)

Answers

The Galaxy has an electronic throttle gadget and as they age, they wear. Mine enjoyed cutting out on motorways! Until I changed it. No more problems Chris Pettigrew-Symonds from Kent

Similar problem, it was an irregular fault, not showing when tested, it was the air flow sensor, between air filter and turbo, around £58. Fine ever since Gwyn Jones from Pembrokeshire

I had this trouble on my Galaxy and Omega, in the end it was the cat block up and had to renew. Since then all ok Mark Stickler from Hampshire

This can also be due to the "variable vane" turbo. Turbo can soot up and "vanes" inside stop moving as they should. Engine management detects an over boost due to vanes in wrong position and shuts down to "limp home" mode. More common in cars that have been lightly driven. Turning off and on resets the ECU... till it happens again. I tried a heavy dose of Redex and some "spirited" use of throttle as a shot to nothing and it has been fine since. Phew. Recon turbo might be needed. I’ll get to mine when funds allow. Replacement vane sets to go inside the turbo are available on Ebay if you’re an enthusiastic DIY-er. Don’t ask the main dealer - he will make a grown man cry into his wallet David Gordon from Lancashire

Submitted: 01/10/2012 12:25:29 | ID: 81338

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Miriam Blazey, Buckinghamshire

Ford Galaxy 1997

My Ford Galaxy lost power yesterday on the M40 with smoke coming from the exhaust. It showed virtually no oil in the system but no warning lights or beep. I put oil in as luckily I had some in the boot. The AA arrived 15 minutes later and checked the engine and acceleration and said the turbo has definitely gone and showed oil all over his glove from the pipe. They towed it to a mechanic in Sutton Coldfield recommended by my brother in law. I called my local garage as it`s booked in for service this week and he said that wherever we ended up they must check the turbo pipe first. The mechanic said that repair would be about £1000 and the car`s not worth that ( 144K on the clock) so I`m considering scrap. Are we jumping too soon? (1.9TDi)

Answers

Turbos can be rebuilt, not that dear from a breaker. £1000 sounds a lot to me. My last turbo was £300 last year Chris Pettigrew-Symonds from Kent

Submitted: 01/10/2012 11:57:51 | ID: 81324

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Bonnie Blackburn, Essex

Ford Galaxy 2006

My Ford Galaxy`s remote locking is playing up. I changed the batteries but itt`s still happening. Also my parking sensors have developed a fault - a high pitched beep and flashing indictator. These have both occurred at the same time. Could they be related electrically or is it just my bad luck? (1.9td)

Submitted: 01/10/2012 09:07:54 | ID: 73089

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Kirsteen, Ayrshire

Ford Galaxy 2006

My Ford Galaxy has been in and out of the garage since buying it a few years ago. It`s had a new turbo, clutch system, full brake disks etc but after it`s last time, when it went in to get the wire replaced for the bonnet, the full engine had to come out and now I need to reset my cd pincode. The only problem is I have lost it. How do I go about getting this sorted? I don`t really want to go back to Ford as I have already given them £5k!

Answers

Loads of ads on ebay, think you just give them serial number and they send you code Marcus Osborne from England

I went to a Ford dealer, they put my reg into the computor and gave me the code. Cost me £10 but was done in minutes Janet Page from Staffordshire

Submitted: 24/09/2012 11:31:04 | ID: 86386

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Andrew Round, Hampshire

Ford Galaxy 1999

Whilst driving the engine of my Ford Galaxy cuts out for a few seconds and all the instruments suffer an electrical power failure, (speedo, rev counter etc) return to zero, then the engine starts up again and the gauges come back on and we can carry on. It has done this a couple of times on the motorway and is quite disconcerting. I suspect a broken wire, but where? Can anyone help? (Ghia 1.9Turbo Diesel)

Answers

Your old girl has earth points all over the car and they will all need attention. I would first check the one under the front passenger seat as it gets very wet and mucky due the usual Galaxy drainage problem. Disconnect it and clean the bolt and the terminal and reconnect with plenty of vaseline around the terminal. I would check the main negative terminal on the battery as well. Enjoy!! Chris Pettigrew-Symonds from Kent

Submitted: 24/09/2012 10:12:41 | ID: 86394

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Simon Carr, England

Ford Galaxy 2004

Hi. I have a Ford Galaxy 2004. The driver’s window, when you press the button to put the window up it closes then opens a little. Press button again to close it. Any ideas please?

Submitted: 21/09/2012 10:27:18 | ID: 86307

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Craig Evans, Carmarthenshire

Ford Galaxy 1998

My Ford Galaxy has difficulty starting when the engine is warm. Can anyone help? (1.9tdi)

Answers

Check the simple things first. Most likely a blocked air filter/air filter feed pipe. Had exactly the same fault on mine. Cleaned the filter housing and supply pipe and a new air filter, problem gone Pete Wright from Worcestershire

Submitted: 20/09/2012 12:12:45 | ID: 85807

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Stuart Simper, England

Ford Galaxy 2000

I have a Ford Galaxy Zetec, first registered in 14/04/2000. Is this a mark 1 or 2?

Submitted: 20/09/2012 11:18:43 | ID: 86708

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Darren Tilley, Kent

Ford Galaxy 2001

How many head bolts are there on a 2.3 Ford Galaxy engine? (2.3 ghia)

Submitted: 18/09/2012 15:39:17 | ID: 85795

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Phill Curry, London

Ford Galaxy 2002

I need to have the fans on all of the time or my Ford Galaxy overheats. What could be the cause?

Answers

It sounds like your radiator may be partially blocked internally. Have you tried flushing out the cooling system? Best done before it gets too cold!! Chris Pettigrew-Symonds from Kent

Air lock Steve Horn from England

Submitted: 18/09/2012 09:12:32 | ID: 75792

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Jerry Watson, Sussex

Ford Galaxy 2011

How do I change my Ford Galaxy`s front head light for driving in Europe?

Submitted: 17/09/2012 14:51:47 | ID: 84929

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Richard Holmes, England

Ford Galaxy 2000

My Ford Galaxy`s lights have gone inside. What should I do?

Submitted: 17/09/2012 14:35:22 | ID: 68405

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Brian Davies, Essex

Ford Galaxy 2009

Hi. I have a 2L Ford Galaxy diesel auto 2009. When I start the car and drive away after a short while the headlights come on and off. When I approach another vehicle at traffic lights you can see the reflection of my lights coming on and off in his rear boot lid etc. This is intermittent, but recently a bus driver stopped my wife to ask if everything was okay. Any ideas? (2L diesel auto mpv)

Submitted: 17/09/2012 09:05:11 | ID: 73810

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Paul, England

Ford Galaxy 2008

My Ford Galaxy`s air conditioning is not as cold as it was. Is this due to the gas needing to be recharged and if so, how do you do it? (tdci 2.2)

Submitted: 14/09/2012 09:51:12 | ID: 73620

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Elaine, County Tyrone

Ford Galaxy 2002

My Ford Galaxy`s key has melted in the ignition. What can I do?

Submitted: 11/09/2012 09:49:05 | ID: 70111

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Chris Lofthouse, England

Ford Galaxy 2011

My Ford Galaxy`s rear door opens randomly without warning. It doesn’t actually lift ’up’, it just unlocks itself. I`ve been back to Ford 7 times., each time it comes back I’m told ’it`s fixed now and still it happens. It`s been at Ford for 5 days now and still not resolved. I`m waiting to hear from Ford`s technical dept. Has anyone else got this problem? (titanium x auto)

Submitted: 10/09/2012 15:03:43 | ID: 71508

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Martin Barry, Buckinghamshire

Ford Galaxy 2012

Where are the battery connection points on the 2012 Galaxy? (titanium x)

Submitted: 03/09/2012 11:34:36 | ID: 70159

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Martin Barry, Buckinghamshire

Ford Galaxy 2012

Where are the battery connection points on the 2012 Ford Galaxy? (Titanium X)

Answers

If your Galaxy is like mine - 2008 2.0l diesel model, the battery is on the nearside behind the air filter housing. You access the positive pole by lifting the flexible section on the front top left of the cover. The negative pole is bolted to the bulkhead just to the right of the cover as you look at it. Hope this helps you! Richie Wade from Cambridgeshire

Submitted: 31/08/2012 16:15:13 | ID: 86501

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Peter Dave, London

Ford Galaxy 2009

How many places is the mileage information stored on a 2009 Ford Galaxy eg; dash, ecu etc?

Submitted: 31/08/2012 09:16:32 | ID: 71127

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