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Gordon Donaldson, West Lothian

Hyundai ix35 2012

I have recently purchased the 2013 Hyundai IX35 Premium CRDi model and have noticed an issue with the navigation system. Although I can connect my Samsung Galaxy S4 phone to the nav system via Bluetooth and I can use the "phonebook" voice command to display my contacts, I must cycle through all my contacts on the display screen to get to a required contact and then say their name to call it. I cannot use the "Call" voice command to dial a contact that is not appearing on the screen as it and several other commands are greyed out on the "Help" voice screen. This means that rather than having a hands-free system, I must scroll through quite a few pages of contacts manually while driving to get to the desired one on the screen before I can call it. I have used my wife’s Nokia Lumia 920 and it also has the same fault. On checking online I realised that I was using system software 7.2.8 as opposed to 7.3.2. After downloading this software and installing it, I continue to have the same issues. Now that I have returned to my car dealer, the mechanic also failed to connect his I-Phone 4 correctly and found a forum stating that there were other customers experiencing the issue, I am confused as to what the resolution could be. The fault has now been raised with Hyundai and I am awaiting a response from their technical department. If anyone else has experienced this issue or has a 2013 Premium IX35 and doesn’t experience any voice command problems, can you please advise me what phone you are using? I would finally like to add that I exchanged my 2011 model of IX35 for the new model last week and both the aforementioned phones could make hands free voice calls with no issues in the old model. Many thanks in advance. (1.7 CRDi)

Answers

I have the same model car as you and I have exactly the same problem. I also find that when I am making a telephone call the sound goes in and out, as if there is a signal problem but my phone signal if fine - very frustrating( I have a samsung s3 by the way). I also called the dealership but as I did not buy if from the dealership they said I had to go back to the place I purchased it from! Not sure what they will be able to do about it? :( Samantha Howells from Caerphilly

I have a 2013 i30 Style Nav and I have the same issue with the bluetooth voice commands for making calls. Did you ever get this resolved? Scott Magee from Lancashire

I have a new ix20 with the same issue. I had a web chat with Hyundai and they said this unit cannot make calls by voice recognition by saying a name, only a number. Surely this is not acceptable and it has been an issue for years.. Hyundai are clearly not interested. But the brochure and handbook even are misleading. in my handbook, it shows the commands under Phone and it is calling by name or speed dials. It is illegal to use a phone not handsfree when driving, so how would it be ok to start trying to scroll on a touch screen? I managed to make a call by using Siri from my phone but obviously this is not good enough. If the car had car play that is different... I have also complained to Hyundai via their online form. No reply within their two days. I will be ringing them on Monday. Really not good enough for a new car. My old ix20 did not have the sat nav, therefore it made calls, it is so not difficult.. frances from Hertfordshire

Submitted: 07/02/2014 14:40:54 | ID: 61826

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Kurt, Australia

Hyundai ix35

A family member was accidentally locked inside our ix35 2011 model diesel. This was a bit of a concern as there appears to be no way to escape the car. No manual way a person inside the car can manually open a door locked for the outside with the car keyless key button. If there is a trick, please let m know.

Answers

Hi my Hyundai does this and I figured out when stuck in car only way the car will open when the keys aren't on you is to pull the bonnet latch underneath front passenger wheel at bottom that will then unlock the car for you, It is really silly that it does this, but at least you can get out of you do this Laura from Cheshire

Door switch Adrian from West Yorkshire

Submitted: 09/10/2016 08:56:16 | ID: 135821

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glynn childs, Devon

Hyundai ix35

The rear interior light does not work when any door is opened bulb fuses are ok the light works on the on off switch all other interior lights work ok Thank you

Answers

Door switch Adrian from West Yorkshire

Submitted: 11/03/2017 10:33:08 | ID: 139755

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David Thomas, Dorset

Hyundai ix35

Twice I have left the keys on my seat and the car has automatically locked itself - how can this be switched off

Answers

Whichever door you're opening requires a new door switch, easy too install yourself with a screwdriver. Adrian from West Yorkshire

Submitted: 05/05/2017 19:53:22 | ID: 141115

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Barry, South Africa

Hyundai Terracan

Hi guys, my Terracan 2.9CRDI will not start. It cranks fine but will not start. There are now error messages on the diagnostics test. Tested the injectors and high pressure fuel pump and they are fine. The fuses and relays are fine. My question is this, can the crankshaft sensor and camshaft position sensor be the issue here and is there a way to test them? Thank you.

Answers

Hi Barry, if you have access to a diagnostic tool then check the following in live data, 1- RPM signal while cranking, should be over 200RPM. 2-fuel pressure, over 350Bar is ok. If the above checks out ok then spray some quickstart into the intake, if it starts then it is possibly your cam sensor. Regards Tariq Tariq from South Africa

Hi Barry, if you have access to a diagnostic tool then check the following in live data, 1- RPM signal while cranking, should be over 200RPM. 2-fuel pressure, over 350Bar is ok. If the above checks out ok then spray some quickstart into the intake, if it starts then it is possibly your cam sensor. Regards Tariq Tariq from South Africa

hi have a similer problem but have tried what Tariq said and no luck with mine william from Australia

Submitted: 29/05/2014 08:00:59 | ID: 96405

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Johan du toit, South Africa

Hyundai ix35

Do the IX 35 diesel have a cam belt or cam chain

Answers

According to Autoexpress and other sources all Hyundai IX35 engines petrol and diesel have a timing chain. Hugh from Cavan

Submitted: 11/07/2017 15:24:33 | ID: 142492

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mark, Staffordshire

Hyundai i20

hi when i start my car i here a clicking sound and my boot locks iv had the car for 2 years and its only just started to do this

Answers

my i20 would activate the door locks when starting the car i diagnose the problem to a faulty veh battery alan from Stockton-on-Tees

Submitted: 29/01/2017 14:44:56 | ID: 138498

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vijay, Midlothian

Hyundai ix35

Hi I have ix35 1.7 CRDi SE Nav 5dr . When i am going on country roads in night times , lighting is not that much clear( light focus on the road ) to see the road . some times i use the high beams , but i con't use all times . Is there any adjustment in head lighting instead of highbeam light to use. Thanks and Regards Vijay

Answers

I had the same problem with dipped beam so went to Halfords and changed both bulbs to the extra bright all OK now Colin from Essex

Submitted: 03/02/2016 11:48:39 | ID: 127077

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Alan, Cumbria

Hyundai ix35

I purchased new in December 2014. When changing gear between 1st, 2nd and 3rd there is a worrying noise which the dealer says is a "rumble". It is quite loud. The mechanic to whom I demonstrated the noise had "never heard anything like it". The dealer has consulted Hyundai in Tilbury who say this is quite normal and all new iX 35s make this noise. Can this really be true or acceptable?

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I have no noise in my 2013 IX35. Shane Redwood from West Midlands

My 2011 ix35 had same noise and Hyundai fed me a story that it was normal and down to injectors....I always suspected something more serious and now my car is back with dealer with suspected clutch/gearbox failure...having major issues with warranty company as they say clutch not covered under warranty so to say I am not happy and totally disillusioned with Hyundai is an understatement...also must add this problem is one of a long list of issues I have had with my ix35 so will not buy Hyundai again. Damian from County Armagh

Submitted: 26/02/2015 18:00:43 | ID: 112402

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Arthur Yeldham, Essex

Hyundai Terracan

Why am I getting black smoke from my exhaust more so when I'am towing,

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The black smoke indicates either too much fuel or too little air. Using a lower gear makes your turbo pump more air. aj seaman from Blackburn with Darwen

Submitted: 27/04/2017 21:03:41 | ID: 140965

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mick, Kent

Hyundai Terracan

my abs light has come on and stays on all the time now what could be the reason

Answers

It's most likely an ABS sensor that has gone faulty. There are four, one at each wheel so you need to scan the car for fault codes to see which one it is. A replacement sensor is not too usually too expensive. The diagnostics will tell you whether it is an ABS sensor or whether it's more serious trouble eg with the ABS control module. How are your brakes generally, are the discs and pads badly worn, are you low on brake fluid or has the fluid not been changed for years? A lot of warning lights can be brought on because of neglected, worn and unsafe braking system faults. Hugh from City of Glasgow

Submitted: 25/04/2017 19:18:52 | ID: 140901

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Jon Jørgensen, Norway

Hyundai Terracan

Can anyone tell me how to change light bulbs in instrument panel in my 2006 Terracan Hyundai, best Jon Jørgensen Norway

Answers

Hi remove the two screws in the top underside of the cowl around the instrument cluster, then pull the cowl off. Be aware it is really really hard as it is very firmly held by the metal tangs fitted to several locating and locking in points. I had had mine off several times to replace bulbs so now know I have to really yank it hard, one side then the other seems best (drop the stearing wheel on its adjuster helps to make space). The speedo and tacho bulbs 2 for each are an odd ball size not available from anywhere but Hyundiai and two years ago I had to wait for one, yes one, to come from Korea via the uk CEO I have since source 10 replacements from China just in case. david david from Denbighshire

Submitted: 01/07/2016 17:30:20 | ID: 133176

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Karlos, Lancashire

Hyundai ix35

My central locking does lock and unlock, however my drivers door will not open from the inside once I need to get out, I have to wind the window down and open my door from the outside! Is there any way to reset the system?.....or is it screwed electronics!?

Answers

Probably a sticky door lock actuator. Unfortunately many Hyundai cars have problems with their central locking system and power door locks. Hugh from City of Glasgow

Submitted: 28/03/2017 14:55:18 | ID: 140221

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Tim, Shropshire

Hyundai ix35

The remote key fob does does not lock/unlock the car. The behavior is intermittent and I think only tends happen in cold whether. I bought the car in June 2015, first had the problem in November, then this past week (beginning 2017) it has happened nearly every day. After a few goes it eventually works but a couple of times I have had to manually open the door with the key thus setting off the alarm (not sure if that is meant to happen). The fob button then seems to work and I am able to deactivate the alarm and start the car as normal. Any solutions to this?

Answers

Change the batteries in your fob. gary from West Midlands

Hi, we have exactly the same issue, did changing the battery sort out the issue? We thought placing it in key holder within the car this charged it whilst driving, neither of our fobs work first time but only in cold weather, rest of the time it seems to be fine.. (Maybe need to move to warmer climate for my car!!) Seriously it is very frustrating.... Viv Munro from City of Edinburgh

Submitted: 07/01/2017 12:01:04 | ID: 137894

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Hrayr, Iran

Hyundai i20

Hi What kind of engin oil can use in iran Can I use fosser 5w-40 or 5w-30 Thank you

Answers

Hi there I have the same car I use 5w30 fully synthetic good quality oil I wouldn't use anything else it could damage your engine..hope this helps Steve from City of Edinburgh

Submitted: 22/08/2016 17:02:41 | ID: 134572

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Lucy Walker, Bristol

Hyundai ix35

Hi can anyone help me please. My car wont open with key fob (even when inserting key) still wont open. It made a couple of clicking noises (like it wanted too) but nothing happened. Dont know if connected but day before i lost all audio (everything still working sat nav etc) but no sound. Made like a realy quick electrical ping/buzz sound and then all quiet. Car was still running at the time. No warning lights came on? Thank you

Answers

Hi lucy - u have the same issue . Did u find out what the problem was? Karen from Rhondda Cynon Taf

Submitted: 02/02/2017 11:32:46 | ID: 138607

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Katrina Groundwell, West Yorkshire

Hyundai i20

Had my hyundai i20 since August and had no issues with it until the cold weather came . It seems to take a long time to start first thing on a morning. Once it's going it's fine. Is this because it's cold or could there be an underlying issue causing it?

Answers

Petrol or diesel engine? Mick from Portugal

Submitted: 09/03/2017 16:44:31 | ID: 139709

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andrew minor, Stoke-on-Trent

Hyundai Terracan

Expansion bottle getting full blowing cold new thermuste .new water pump any clues

Answers

Blocked waterway in the engine, blocked radiator, collapsed hose, head gasket. Mick from Portugal

Submitted: 06/03/2017 18:38:55 | ID: 139547

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Dave Hutson , Lincolnshire

Hyundai ix35

I had a problem last year with my alarm going off for no reason several times over a period of time. Since then my car horn hasn't worked. I took it to my local Hyundai garage who confirmed there wasn't a problem with the car and couldn't find a fault. Does anybody know if the car horn is linked to the car alarm at all please!? Thanks in advance.

Answers

Yes the horn is linked to the alrm . Its the horn that sound when activated. Thats strange for Hyundai though its an instant MOT fail if your horn is not working. they have to fix it under warranty. Five years remember. gary from West Midlands

Submitted: 28/02/2017 21:26:27 | ID: 139312

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Diane, Australia

Hyundai ix35

When I get in and out of the car an alarm sounds how can I stop this my car is a Hyundai IX35 Hylander2013 model

Answers

What kind of alarm is it. If its a pinging sound then thats normal. its the alarm to tell you yore door is open/need to insert your key/ lights left on ect. gary from West Midlands

Submitted: 06/01/2017 07:25:33 | ID: 137855

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Eric, Essex

Hyundai ix35

I have a 2-3 minute delay on my reversing camera After selecting reverse it takes about2-3 minuets for the image to appear on my sat nav screen Any idea why thanks

Answers

Unfortunately your reverse camera is on its way out. Had the same thing happen to me . took it to Hyundai. they changed it under warranty. gary from West Midlands

Submitted: 22/01/2017 15:11:43 | ID: 138317

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Francois Holtzhausen, Suffolk

Hyundai ix35 2011

Has anyone had any problems starting their Hyundai ix35? It seems that the immobilizer does not read the key...

Answers

Hello, I am an ix35 owner living in Australia. I have been getting intermittent problem with my ix35 not able to start and the immobilizer light is on. I always managed to get around the problem by keep on trying. i.e. Stop , Start, Stop, Start..... Today it got worse and I cannot start it at all. I called out for a mechanic and he had a look. He found out that it was the faulty break light switch. He pulled it out and then put it on again, the car starts again. He recommmends me to replace the break light switch Alvin from Australia

Hi. Recently I’m getting the same experience, did the brake light switch replacement work for you? ps: I’m living in Australia as well ... Afshin Jafari from Australia

I have the same issue. Foot on the brake, press the ignition and the immobiliser light comes on with the electrics, but the engine doesn’t start! I’ve read that this may be a faulty brake switch - need to get this checked out and maybe replaced. In the meantime, press the ignition key so that the orange light appears on the start button, then hold the button down for about 10 seconds and the car should start. I think this effectively overrides the brake switch control. p.s. I’ve got a Highlander diesel in Australia Max from Australia

Yes - this happened to me! Phoned the Hyundai garage who had no clue how to rectify the problem, They phoned the AA (as the car was under warranty with them), and the lovely AA chap came out, picked up my key FOB, and pressed the ignition switch WITH the key fob!!! Engine immediately started! He says this a known fault (so annoying that Hyundai don't know!), and that this will very often work - chips in fob and dashboard not 'reading' each other. Hope this helps someone else who is stuck. I googled everything I could when I couldn't start my i35, but found nothing helpful at all. TYar from Worcestershire

Amazing. We have this problem too. The dealership has 'never heard of this one'. So we are lending our voice to the group above. Thus far: 1. New battery for key fob 2. Reprogrammed keys 3. New Starting battery The reprogrammed keys...fixed the problem for three weeks. We don't have an ignition switch but a key turn. We would just like a reliable car for these modern times! Cheers Allan and Sharon Australia Allan and Sharon from Australia

Submitted: 06/02/2012 14:42:01 | ID: 75308

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David, South Lanarkshire

Hyundai Trajet

Fuse box in engine. Can anyone tell me which fuse goes to rear door defogger, or even what amp is? (at least then I can try changing all with that amp)

Answers

Why not just look on the cover for the fuse box to identify which fuse does what. If that's too difficult then remove the lid and look across the tops of the fuses, there's a break in the plastic so you can see the metal of the fuse and identify if the fuse has failed. Mick from Portugal

Submitted: 28/02/2017 15:55:09 | ID: 139297

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Christine, Kent

Hyundai Trajet

Hi when driving earlier on my brakes felt like they we're crunching, it only did it once they don't feel spongey or anything now, I'm just worried as my last car (zafira) the brakes just went with no warning, has this crunching happened to anyone else, I'm now worried to drive the car until I've had the brakes checked, any help would be very much appreciated.

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Dont know if this helps. Last week I hit a pot hole. Brakes started squeaking and grinding, so thought I had knocked something loose (no choice but to keep driving it) Got it to the mechanic a couple of days later who checked and cleaned breaks. He said they were fine. maybe just a piece od dirt in them. But, I continue to feel like they are grinding. David from South Lanarkshire

Submitted: 04/10/2014 17:13:57 | ID: 104058

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Jorge A, Trinidad and Tobago

Hyundai Trajet

Hi i have a trajet my vehicle only drives like 2 miles and cuts off i have to wait like 5 hrs after before it starts back and it keeps reapeating this pattern. Did a dianostic and it said the calm senser n oxygen senser i chaged all but nothing seems to be working im getting the same problem. could u plz tell me what could be the problem

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Could it be the fuel? I was having same sort of issue where car would die and I would have to let it sit a while before it would start again. Had the fuel filter blown out and no problems since (Fingers Crossed) David from South Lanarkshire

Submitted: 17/11/2015 01:44:35 | ID: 123603

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David, South Lanarkshire

Hyundai Trajet

I have a 2005 Trajet diesel automatic. It keeps cutting out on me as I drive. I have to pull over and let it sit for half a minute before it will re-start. Most days it only does it once and then will drive okay rest of day. Other days, I just seem to have it cutting out all the time. Recently had the pre-fuel pump changed as we thought it was that, but its still doing it. Also having a hard time starting it on cold mornings. Have changed where I buy diesel, so its not that.

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Hyandia trajet cuts out at 2500 revs. New injectors fitted same problem Dsteppy@hotmail.com from East Riding of Yorkshire

To you C steptoe from East Riding of Yorkshire

Submitted: 21/11/2016 00:49:21 | ID: 136823

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Wisdom, Ghana

Hyundai Terracan

My car suddenly came to a halt and when checked found to have had overheating. Head gasket got damaged and was replaced but the Engine cannot start again. What do I do?

Answers

Check the timing belt. Had the same thing happen to me. There was an issue with the water pump that was causing the overheating, and the timing belt snapped. Mark Chwierut from United States of America

Submitted: 07/07/2016 11:35:28 | ID: 133313

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Maz, Greater London

Hyundai ix35

The indicators on my 13 plate ix35 have stopped working everything else works just no indicators or hazard lights even when I use remote key to lock\unlock it works but no flashing indicators can anyone help

Answers

I would change the relay for the indicators and see if that solves it. Mick from Portugal

Submitted: 03/02/2017 12:19:27 | ID: 138639

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Bill Burton, Lothians

Hyundai ix35 2012

Hi. How many fuel filter problems does it take for Hyundai to see they have to have a recall? I know of 20 ix35s that have had to get their fuel filter replaced, yet Hyundai say there is nothing wrong with the filter and it`s supermarket fuel that`s to blame. They tried to charge me £80 for the replacement but when friends had their`s changed the week before there was no charge. Any ideas?

Answers

There are many ix35 cars that suffer an issue with the waxing up of the filters. Hyundai have said it`s nothing to do with the filter. Okay, if it`s nothing to do with the filters then it must be something to do with the fuel system. This mainly affects 1.7L diesel engines and this engine is also used in Kia Sportages and a few other models within the Hyundai and Kia range. I am on my 5th Filter, three of those since November! If you want to know more and get involved, here is the website that I am a moderator on and it`s a growing site full of information on the ix35 (only) http://www.rpdforums.net/ubbthreads.php?ubb=showflat&Number=4160#Post4160 Kenny Carr from West Lothian (Linlithgowshire)

Hi Bill, it’s a diesel fuel problem, in cold weather the fuel waxes, and in winter will not start. I worked in a ski resort for over 30 years and it happens to all diesels.The local Shell servo would get in Winter Mix just before winter which is 50% diesel 50% heating oil (more refined) no problems on that fuel even down to minus 10-20 deg down about 5% on performance, better than hot air gun on fuel lines and filter though lying in snow. Hope this helps, Mike Prime from Australia

It’s not a fuel problem, I’ve been buying BP fuel all year as they said it was a problem with cheap fuel in supermarkets. Another winter and I’m back to performance issues again. My wife’s i30 keeps running no problem (and my previous i30 had no issues whatsoever). This is not, repeat not a fuel problem. Murray Elliot from West Lothian (Linlithgowshire)

I have just received a cheque for £93 from Hyundai after my car lost all power due to the diesel fuel filter waxing over. I had to pay to replace the filter and I was not happy as the car had only been serviced less than 6 months previous. My dealer advised me that it was the cheap supermarket fuel that seemed to be causing this but Hyundai told me directly that there seems to be problems with all brands of diesel. Angie Kennedy from Renfrewshire

This issue is definitely not a fuel issue having had a Volvo S40 Diesel for 11 years prior to purchasing my iX35 1.7 diesel in Dec 2012.The Volvo only developed a diesel fuel problem on one occasion and that was when the temperature dipped to -21 here in the borders. I had to get and pay for a new fuel filter only 3 months after purchasing my brand new iX35. This cost me £95.00 and I was mad. I was told the same as others that it was the poor fuel quality which I refused to accept at the time. Within a year I needed to replace it again having made a point of only filling up at so called higher quality fuel stations but this time Hyundai accepted the responsibility and paid for the replacement. I was told by the dealer that this was due to additives in the fuel and that Hyundai had reached an agreement with the suppliers and after November 2013 the fuel would be slightly different and solve this problem. Now in its 3rd winter and the temperature has just dipped for the first time (6th Dec 2014) and low and behold the exact same problem has just reared it's head again today. I will now have to go to a garage again. In short I have a diesel car that I can't rely on when the weather turns cold!! I wish someone would do something positive and get this problem fixed once and for all. The car is dangerous to drive as the car can give up just when you need the power either overtaking or when going up a steep slope. It will now get steadily worse and will just pack in at any time which has scared the hell out of me on the winding roads I travel every day. Happy to support in any way to put pressure on Hyundai for a recall. Please Hyundai sort this out!!! Neil MacIntyre from Scottish Borders

This issue is definitely not a fuel issue having had a Volvo S40 Diesel for 11 years prior to purchasing my iX35 1.7 diesel in Dec 2012.The Volvo only developed a diesel fuel problem on one occasion and that was when the temperature dipped to -21 here in the borders. I had to get and pay for a new fuel filter only 3 months after purchasing my brand new iX35. This cost me £95.00 and I was mad. I was told the same as others that it was the poor fuel quality which I refused to accept at the time. Within a year I needed to replace it again having made a point of only filling up at so called higher quality fuel stations but this time Hyundai accepted the responsibility and paid for the replacement. I was told by the dealer that this was due to additives in the fuel and that Hyundai had reached an agreement with the suppliers and after November 2013 the fuel would be slightly different and solve this problem. Now in its 3rd winter and the temperature has just dipped for the first time (6th Dec 2014) and low and behold the exact same problem has just reared it's head again today. I will now have to go to a garage again. In short I have a diesel car that I can't rely on when the weather turns cold!! I wish someone would do something positive and get this problem fixed once and for all. The car is dangerous to drive as the car can give up just when you need the power either overtaking or when going up a steep slope. It will now get steadily worse and will just pack in at any time which has scared the hell out of me on the winding roads I travel every day. Happy to support in any way to put pressure on Hyundai for a recall. Please Hyundai sort this out!!! Neil MacIntyre from Scottish Borders

Hi, my Hyundai IX35 1.7 cut out 3 times while driving the other day. I took it to my local Hyundai dealer in sighthill Edinburgh only to be told it was a fuel problem (error code P1186), they fed me the same story as previous posts - cheap supermarket fuel, adding of winter supplements , diesel waxing etc. I challenged this as I had never experienced this issue with any of my previous cars but they were adamant this was the cause so I made a few phonecalls to mechanics, the AA and even Trading Standards!. Long story short...they thought it unlikely supermarket fuel would cause this problem, contaminated fuel yes but Hyundai's findings unlikely. The dealer has told me the car requires fuel filter and fuel sender unit removed and flushed through aswell as fuel lines replaced. The bill, £236.29 (£21.91 for the filter cartridge, £175 for labour). I have had the work done because I won't risk this happening again when my children are in the car, however my next step is to write a letter of complaint to Hyundai but I feel that I'm probably wasting my time. Any advice would be much appreciated. Angela Pirritt from West Lothian

Hi, my Hyundai IX35 1.7 cut out 3 times while driving the other day. I took it to my local Hyundai dealer in sighthill Edinburgh only to be told it was a fuel problem (error code P1186), they fed me the same story as previous posts - cheap supermarket fuel, adding of winter supplements , diesel waxing etc. I challenged this as I had never experienced this issue with any of my previous cars but they were adamant this was the cause so I made a few phonecalls to mechanics, the AA and even Trading Standards!. Long story short...they thought it unlikely supermarket fuel would cause this problem, contaminated fuel yes but Hyundai's findings unlikely. The dealer has told me the car requires fuel filter and fuel sender unit removed and flushed through aswell as fuel lines replaced. The bill, £236.29 (£21.91 for the filter cartridge, £175 for labour). I have had the work done because I won't risk this happening again when my children are in the car, however my next step is to write a letter of complaint to Hyundai but I feel that I'm probably wasting my time. Any advice would be much appreciated. Angela Pirritt from West Lothian

Hi Angela Sounds like you were ripped off price wise. I have had the fuel filter replaced 3 times now and twice it didn't cost me anything (Hyundai covered the cost the second time and the Belmont Garage at Wallyford where I bought it covered the cost the third time) the once I had to pay it cost me £95.00 I would suggest getting in touch with the trading standards. The Hyundai dealers are well aware of this problem which will keep returning. I wrotedirectly to Hyundai customer services and received a very unsatisfactory reply where they were really not interested. If I get any satisfaction else where regarding this issue I will let you know. Neil MacIntyre. Scottish Borders. Neil MacIntyre from Scottish Borders

Hi Neil. Thanks for your reply, I've contacted Hyundai Uk via their facebook page and they have asked for my details saying they will investigate.....I'm not holding out for a satisfactory outcome, infact I'm sure I'm going to get the same response as all the other IX35 owners who have complained about this fuel filter issue. Comparing what I have paid against yourself and others, yeah, I have definitely been ripped off !, I'm hoping to find out what another owner paid for her filter issue at the same hyundai dealer I used. Once I've had a response, I'll update you too. Thanks again. Angela Pirritt from West Lothian

I work in Perth and was driving on the motorway to Edinburgh on Friday evening in cold conditions (c.-3) and the power just stopped on the motorway going up the gears, it had sounded strange in the morning as well. I had refilled with Tesco fuel the night before and it did not feel good. The breakdown mechanic said it was a fuel filter problem common to Hyundais and Kias. Will be taking into a garage tomorrow and will update you on the outcome. Mike Reid from City of Edinburgh

I work in Perth and was driving on the motorway to Edinburgh on Friday evening in cold conditions (c.-3) and the power just stopped on the motorway going up the gears, it had sounded strange in the morning as well. I had refilled with Tesco fuel the night before and it did not feel good. The breakdown mechanic said it was a fuel filter problem common to Hyundais and Kias. Will be taking into a garage tomorrow and will update you on the outcome. Mike Reid from City of Edinburgh

My I30 'died' during morning rush hour traffic - second fuel filter replacement in 2 yrs for my 2010 1.6L Diesel I30, £106.50 from Hyundai dealer in Kirkcaldy Fife, out of warranty so I`m having to pay the full price. (Min. temps were not any lower than -3°C) I don`t think I'll be buying another Hyundai or Kia ... Steven BEll from Fife

Hi Steven. Under warranty or not, Hyundai are not interested. My car is a 62 plate with approx 15,500 miles on the clock and I still had to pay. Hyundai contacted me this morning as I complained about this well known filter issue AND the amount Macklin Motors in Edinburgh charged me...said they will check with the garage (not sure what needs to be checked though, they'll never admit to ripping me off!!). If anyone has access to Facebook, go onto their page 'Hyundai UK' and post a complaint, if we owners put more pressure on them they might take some action other than blaming fuel companies. Angela Pirritt from West Lothian

My i30 1.6 cdri (2010) has now had it's fuel filter rrplaced twice (jan 2014 and jan2015), after loosing power on dual carriageway.. The Hyundai dealer in sealfield Edinburgh gave the stock answer. i.e. cheap supermarket deisel waxing up the filter in cold weather, and no it wouldn't be a warranty repair... £85 each time and a day lost wait around with an unplanned visit to garage.. bill from City of Edinburgh

My i30 1.6 cdri (2010) has now had it's fuel filter rrplaced twice (jan 2014 and jan2015), after loosing power on dual carriageway.. The Hyundai dealer in sealfield Edinburgh gave the stock answer. i.e. cheap supermarket deisel waxing up the filter in cold weather, and no it wouldn't be a warranty repair... £85 each time and a day lost wait around with an unplanned visit to garage.. bill from City of Edinburgh

Just been billed £150 was on way to work this morning -1 degrees ix35 cut out 3 times phoned Hyundai told the same waxing cheap fuel. I was told the filter would be supplied and fitted by Hyundai as ITS BEEN AN ONGOING PROBLEM SINCE LAST YEAR. Also told I may need to pay a bill if my fuel pipes were blocked? This would cost £125. With £25 vat vat. I've only had my ix35 since June last year think it's a disgrace buy my fuel from Jet. If I was told at time of buying that the ix35 had fuel filter and fuel problems I'd have kept walking. As for waxing I think I remember my Dad telling me about diesel waxing but I think that was about 30-40 years ago not happy ix35 owner John McLaughlin from North Lanarkshire

Got my14 plate IX35 1.7crdi SE in May of last year I've covered just under 13,000 miles and it's been back to the garage twice in that time. First time was to have the hand brake adjusted as it wasn't holding after only 8,000 miles. Jumped in the car this morning was about -1c. Always let the car warm up for a few mins and let the glow plugs and filter light are off. Soon as I started driving. It felt like it was in limp mode. Woundnt Rev over 3000rpm and had no power. Pulled over Until the engine was sitting at normal temp. Still the same eventually got to work. Heading home car was fine when I started it. Temp was about 4c got onto the slip road for bypass and the power was gone. Had to join at 40mph which when cars are doing 70-80 Is quite dangerous. So I took a drive down to macklin motors. To see what they had to say and as above they were blaming it on poor quality fuel and diesel waxing. I was quite annoyed that this isn't covered under warranty. I've had diesel motors before and never had a problem with this. College has a 1.6TDI mk7 golf same age amount of miles as mine not a problem with it. This had to be a recall. Not a snowflakes chance in hell am I parting with my hard earned every time the temp is sub zero. Another question has anyone replaced there front tyres yet. I burnt through at pair after 7500 miles which I felt was unusual. Was expecting atleast 10k mile out them. Cheers Deezil Beatson from City of Edinburgh

Got my14 plate IX35 1.7crdi SE in May of last year I've covered just under 13,000 miles and it's been back to the garage twice in that time. First time was to have the hand brake adjusted as it wasn't holding after only 8,000 miles. Jumped in the car this morning was about -1c. Always let the car warm up for a few mins and let the glow plugs and filter light are off. Soon as I started driving. It felt like it was in limp mode. Woundnt Rev over 3000rpm and had no power. Pulled over Until the engine was sitting at normal temp. Still the same eventually got to work. Heading home car was fine when I started it. Temp was about 4c got onto the slip road for bypass and the power was gone. Had to join at 40mph which when cars are doing 70-80 Is quite dangerous. So I took a drive down to macklin motors. To see what they had to say and as above they were blaming it on poor quality fuel and diesel waxing. I was quite p***** off that this isn't covered under warranty. I've had diesel motors before and never had a problem with this. College has a 1.6TDI mk7 golf same age amount of miles as mine not a problem with it. This had to be a recall. Not a snowflakes chance in hell am I parting with my hard earned every time the temp is sub zero. Another question has anyone replaced there front tyres yet. I burnt through at pair after 7500 miles which I felt was unusual. Was expecting atleast 10k mile out them. Cheers Deezil Beatson from City of Edinburgh

Just wondered if anybody has had any luck with hyundai acknowledging there may be an issue? My ix35 1.7 diesel (11plate) had a new fuel filter in February 2013- had to be taken by RAC as it was completely unable to get the engine to go again. We paid hyundai prices to get this fixed and were advised to stop using supermarket diesel which we promptly did. However we did wonder if supermarket fuel was an issue why wasn't more done about it. The garage told us that there had been a large number of cars in and originally they were covering them under warranty but no longer as it is not a warrabty issue given it was diesel causing it. Almost a year later exactly in February 2014 I needed a new fuel filter again as car lost power a couple times when I was driving. Just got the local garage to do this using hyundai parts. Now I am about to go and speak to the garage again as I have lost power 4 times recently when driving! So looks like 3 filters in 3 years. I am a nervous wreck driving this car in the winter! Susan from West Lothian

Just wondered if anybody has had any luck with hyundai acknowledging there may be an issue? My ix35 1.7 diesel (11plate) had a new fuel filter in February 2013- had to be taken by RAC as it was completely unable to get the engine to go again. We paid hyundai prices to get this fixed and were advised to stop using supermarket diesel which we promptly did. However we did wonder if supermarket fuel was an issue why wasn't more done about it. The garage told us that there had been a large number of cars in and originally they were covering them under warranty but no longer as it is not a warrabty issue given it was diesel causing it. Almost a year later exactly in February 2014 I needed a new fuel filter again as car lost power a couple times when I was driving. Just got the local garage to do this using hyundai parts. Now I am about to go and speak to the garage again as I have lost power 4 times recently when driving! So looks like 3 filters in 3 years. I am a nervous wreck driving this car in the winter! Susan from West Lothian

Hyundai have refused to accept that there is a problem and I was given a very poor response when I wrote to them directly. Basically they didn't want to know. I am currently waiting for a response from consumer@motorcodes.co.uk as I thought that they may be able to take this on. Maybe we should all get together and write collectively to watchdog at the BBC as I think there are enough of us just on this site alone now to get their interest. We as a group are getting shafted by Hyundai and I am personally going to keep going by continuing to raise this issue with anyone I think may be able to help. Neil MacIntyre from Scottish Borders

ENQUIRY SENT TO WATCHDOG. WILL KEEP YOU ALL POSTED Deezil Beatson from City of Edinburgh

I also wrote to watchdog on Monday In addition I sent them the link to this site as proof of the scale of the problem. So fingers crossed that they may pick this issue up and run with it. Will keep you all posted if I hear back from them or Consumer@motorcode. Neil MacIntyre from Scottish Borders

I also wrote to watchdog on Monday In addition I sent them the link to this site as proof of the scale of the problem. So fingers crossed that they may pick this issue up and run with it. Will keep you all posted if I hear back from them or Consumer@motorcode. Neil MacIntyre from Scottish Borders

My car is in for this same issue right now. I find it hard to to understand why this is not a recall, its only happening to one type of their engine, i am waiting 4 days for the work to be done as they are fully booked with cars facing the same issue (claimed they had 7 booked in on Monday morning and more during the week) I rang another Hyundai dealer who claimed i was the fourth call today with the same issue. This is a design flaw with the car. This is the second IX35 i have had, the first one never had a single issue in 3 years, so my only assumption is they have started buying lower quality parts or had a design change. I am now wondering how long in this weather before it goes again. A very unhappy customer indeed who will now not be buying his third Hyundai later this year, in fact i can not wait to get rid of this one, its a pure danger as i do a lot of motorway driving and losing power on the M6 is not fun!! Jeff from Suffolk

My car is in for this same issue right now. I find it hard to to understand why this is not a recall, its only happening to one type of their engine, i am waiting 4 days for the work to be done as they are fully booked with cars facing the same issue (claimed they had 7 booked in on Monday morning and more during the week) I rang another Hyundai dealer who claimed i was the fourth call today with the same issue. This is a design flaw with the car. This is the second IX35 i have had, the first one never had a single issue in 3 years, so my only assumption is they have started buying lower quality parts or had a design change. I am now wondering how long in this weather before it goes again. A very unhappy customer indeed who will now not be buying his third Hyundai later this year, in fact i can not wait to get rid of this one, its a pure danger as i do a lot of motorway driving and losing power on the M6 is not fun!! Jeff from Suffolk

Thank you to those who have contacted Watchdog. That will be very interesting to see what happens. I should clarify that since the first incident I had in 2013 I stopped using supermarket diesel and now only use Shell or BP on the advice of the garage and RAC man. That clearly isn't the problem though as I hsbe have required a further 2 filters since! My car had the fuel filter changed yesterday. As hyundai don't cover this under warranty I get my local garage to do it using hyundai parts. The hyundai dealership want £79 just to look at it! So when my local mechanic called to order the part he says- 'I need a Hyundai fuel filter please' and the guy on the phone laughed and says 'for an ix35 by any chance?' It is clearly a well known issue and it is incredibly Hyundai are ignoring it. It is downright dangerous and I have lost total confidence in my car. susandakers@hotmail.com from West Lothian

Thank you to those who have contacted Watchdog. That will be very interesting to see what happens. I should clarify that since the first incident I had in 2013 I stopped using supermarket diesel and now only use Shell or BP on the advice of the garage and RAC man. That clearly isn't the problem though as I hsbe have required a further 2 filters since! My car had the fuel filter changed yesterday. As hyundai don't cover this under warranty I get my local garage to do it using hyundai parts. The hyundai dealership want £79 just to look at it! So when my local mechanic called to order the part he says- 'I need a Hyundai fuel filter please' and the guy on the phone laughed and says 'for an ix35 by any chance?' It is clearly a well known issue and it is incredibly Hyundai are ignoring it. It is downright dangerous and I have lost total confidence in my car. susandakers@hotmail.com from West Lothian

I appear to be just another statistic is the growing "fuel filtergate" Same story as above - car cuts out and complete loss of power. Garage says it is a fuel issue and asks what petrol station I use. From the volume of responses this is obviously a manufacturing defect - if it is cold the car may not work! They charged me £70 to fix - currently contacting Hyundai UK for refund. Worth a try but not holding my breath Steve cuthbert from North Ayrshire

Hi - we've had a similar issue - 2013 IX35 1.7Crdi, here`s the outcome - worth a read! Car was de-rating (not going above 3000rpm) and low on power. On 2 occasions it 'cut out' in essence due to lack of fuel. Looking up on the web I found the likely culprit was a blocked (waxed) fuel filter, so in cold weather it struggled to get enough fuel. If the engine senses this from start it de-rates to protect the fuel pump from overload etc. We called our dealer and got the usual story about winter fuels, using supermarkets etc but I sent a "more formal" email stating I will bring the car in for their investigation. At the dealer I explained the following... 1) I fill up with Ultra Low Sulphur diesel as per the Manual 2) UK fuel is legislated - they cannot blame supermarkets 3) My warranty manual states that the Fuel Filter is warranted up to 1st Service / change 4) That since Hyundai moved to a 20000 mile / 2 year service interval (my car was on 30k miles) then the Filter has not been changed and is therefore covered by the warranty statement. This is the essence of the issue - Hyundai Central have doubled the service period of the vehicle but the component (the Fuel Filter) is not up to the task / spec, interestingly I have been told that a "new filter design" is now fitted ie an extended / more appropriate life filter. The dealer called me and told me (and I disagree still) that the part was not covered by warranty but will be replaced under "goodwill" at no charge... For background - I work in Diesel Engine development and this issue is down to design. UK fuel quality is legislated, use of 'supermarket' fuel etc is unlikely to contribute to this - since the majority move to "winter fuel" during November to March / April. Push for Hyundai to complete the work under 'goodwill' - you can argue it should be under warranty but they would not accept this - since accepting this accepts they have a design issue triggering recalls etc, stand firm and don't pay! The extended service intervals have highlighted a weakness, all cars have a weakness, on the 1.7 this is it! Cheers - and good luck! Russell Seaton from Lincolnshire

Hi everyone. I have had a very good explanatory email back from the motor consumer people and they have provided me this link which highlights our problem. Hope this helps http://www.bbc.co.uk/news/business-25234840 Neil MacIntyre from Scottish Borders

My Sept 63 IX35 loss power 5 times following a bout of cold weather. This was Feb '15. After a 2 day investigation the Hyundai dealer replaced the fuel filter with a "modified design type". The problem seems to have gone for the moment, but is there really a revised design of the filter? Hyundai are keeping this quite if true M Doughty from Greater London

I think this problem is on more Hyundai vehicles. I have a 2012 i800, it's used as a private hire vehicle, manly airport transfer work. I bought the car with 32k on it in Sept 2013. It has now covered 97k & up until now there have been no problems. It's serviced by an independent garage using genuine Hyundai parts & filters. The service interval on the car is every 12500 miles, but mine is done every 10k. It was serviced last week at 96k & broke down on the motorway 5 days later ( thankfully on its way back from a job ) I'm not even going to bother getting into an argument with Hyundai, as the car is nearly out of warranty 100k ( business use ) we will just start fitting Mann filters about £20 a throw. But they should be doing a recall. Shaun Geddes from Perth and Kinross

I think this problem is on more Hyundai vehicles. I have a 2012 i800, it's used as a private hire vehicle, manly airport transfer work. I bought the car with 32k on it in Sept 2013. It has now covered 97k & up until now there have been no problems. It's serviced by an independent garage using genuine Hyundai parts & filters. The service interval on the car is every 12500 miles, but mine is done every 10k. It was serviced last week at 96k & broke down on the motorway 5 days later ( thankfully on its way back from a job ) I'm not even going to bother getting into an argument with Hyundai, as the car is nearly out of warranty 100k ( business use ) we will just start fitting Mann filters about £20 a throw. But they should be doing a recall. Shaun Geddes from Perth and Kinross

Hi all, Same issues as you all, car lost power and suddenly died on the A1 in busy rush hour... Contacted Hyundai - long story short had to pay over £100 for the filter to be replaced, huundai would cover the cost of the fuel filter if I paid over £200.00 to have the tank dropped, drained and cleaned! Same story as you all, using supermarket fuel to blame.. Plus it was cold....! Was 15 degrees when it broke down... Three other IX35's in the garage at the same time with the same issue. Took advice many including the guys in the garage said this was unnecessary.. Ended up having to pay for the filter just to get my car on the road, furious. So glad to see on watchdog next week, looking forward to the response.... Jen Shearer from East Lothian

Hi all, Same issues as you all, car lost power and suddenly died on the A1 in busy rush hour... Contacted Hyundai - long story short had to pay over £100 for the filter to be replaced, huundai would cover the cost of the fuel filter if I paid over £200.00 to have the tank dropped, drained and cleaned! Same story as you all, using supermarket fuel to blame.. Plus it was cold....! Was 15 degrees when it broke down... Three other IX35's in the garage at the same time with the same issue. Took advice many including the guys in the garage said this was unnecessary.. Ended up having to pay for the filter just to get my car on the road, furious. So glad to see on watchdog next week, looking forward to the response.... Jen Shearer from East Lothian

Yep!! Fantastic that I managed to convince Watchdog to take this up. Myself and a few others will be putting our views across on the programme. Hope we finally get this issue resolved. If Watchdog can't then there is no hope! Neil MacIntyre from Scottish Borders

My ix35 1.7d went in on Friday after I had this issue. The AA patroller that got me to the garage said I was his 6th ix35 that day with the same problem! The dealership are replacing the filter under warranty and have provided me with a hire car in the interim. Current estimated delivery date for the filter is 3 week's time. Helen from Surrey

Submitted: 22/03/2013 09:52:46 | ID: 63944

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Andrew Shuttleworth, Lancashire

Hyundai ix35

Rear view camera has stopped working. In the handbook it says there is an on/off button but does not give a location. Dealer 20 miles away and I may have inadvertently switched it off!

Answers

Rear view camera on/off button is on the rear-view mirror (if your camera display is integrated in the rear view mirror), but I doubt this could be the problem.. I experienced the similar problem with the rear view camera: first the image started to shake, and finally it got lost. I found out that the problem was a drop of water entered into the camera case when I used high-pressure miniwash system. The problem got solved by drying the camera case (at the sun after few days), but the image was still blurry and it took few more days to get the clear image (when the lens dried fully). Be careful if you wash it with a high pressure miniwash system. :) Tomislav from Croatia

Submitted: 16/01/2017 14:49:36 | ID: 138143

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Helen Cottrell, Torfaen

Hyundai i20

My passenger side rear door will not open from either outside or inside the car. Any ideas? Cheers

Answers

it is probably the actual lock mechanism but you could try buying a spray lubricant with a nozzle & spray door handle/ lock while locking /unlocking the remote, there is a FREE RECALL on front door locks, contact your dealer to sort it for free. Len from Vale of Glamorgan

Submitted: 11/01/2017 11:59:44 | ID: 138020

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Judith James, Durham

Hyundai i20

Hi just this last week when I open the car door the internal light does not come on, I've obviously touched something but cannot think what, can anyone help please

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Hi there is usualy a 3 position switch near the courtesy lights, 1/ always on, 2/ always off, 3/ on with door but check the BULB is OK FIRST by removing the bulb cover & bulb raise the bulb up to eye level & look to see if FILAMENT is OK, if it is not continous from one end to the other end the bulb is broke Len from Vale of Glamorgan

Submitted: 04/12/2016 18:48:55 | ID: 137165

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Karen, Southampton

Hyundai ix35

Hi Can anyone help. There is a switch between the steering wheel and fuse box. Can someone tell me what this switch does please ?

Answers

If it is the same as mine then it is the switch for the front sensors. Try switching it on and driving close to something Stuart Campbell from Middlesbrough

Just wondering if you can help me I am a Hyundai ix35 2014 plate trouble retracting my door mirrors I press the button the driver's mirror comes in the passenger mirror stays out can you please help me they were both working but seems that the passenger mirror does not work it's only when I try to retract in thank you Psul from Hull

Submitted: 04/08/2016 21:34:21 | ID: 134117

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lea, United Arab Emirates

Hyundai i20

Hi. My boot door won't open after I locked it 3 days ago. When I was closing the boot door I accidentally pushed so hard that I felt it was too much so I tried opening it right after but the door won't open. I tried removing the battery but nothing changed. Please note that this is the third time this happened. First time was after a car wash and the oil smell was too strong, it just locked itself and wouldn't open (I don't know if it has anything to do with the smell). Then after some time it just opened (after retrying opening the door by pressing the lock at the back). Second time it opened also after some time (I forgot what happened). Now it`s happened again and it has been locked for 3 days? Hope you can help me. Thanks!

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I'm having the same problem I put somethings in my boot and shut it and now it won't open! I've folded the seats Down and climbed through into the boot and it doesn't look like it's closed properly as you can see light around the bottom of the boot. It has a button opening not a catch. Did you sort yours? lucy from West Midlands

I'm having the same problem I put somethings in my boot and shut it and now it won't open! I've folded the seats Down and climbed through into the boot and it doesn't look like it's closed properly as you can see light around the bottom of the boot. It has a button opening not a catch. Did you sort yours? lucy from West Midlands

I'm having the same problem I put somethings in my boot and shut it and now it won't open! I've folded the seats Down and climbed through into the boot and it doesn't look like it's closed properly as you can see light around the bottom of the boot. It has a button opening not a catch. Did you sort yours? lucy from West Midlands

My i20 is having the same issue. It's going into the dealership on Tuesday to be looked at. I shut it last Thursday and it won't open. A few weeks ago the same thing happened and I kept on trying it and eventually it opened. I can't take my grandson out in the pram because I can't use the boot. It's so frustrating. I let you know how I get on. Liz Harding from Essex

Submitted: 13/11/2014 18:30:08 | ID: 106172

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Laura, Lincolnshire

Hyundai ix35

Should the interior buttons for the wing mirrors light up like the rest of the buttons/controls .I have only had the car for 3 weeks but they havent worked since we got it !

Answers

Looked on here to ask the very same question, all lights illuminate apart from the wing mirror adjustment controls, or the button to fold in the mirrors. Only got the car new on Wednesday, must be the norm. Thomas from Falkirk

Looked on here to ask the very same question, all lights illuminate apart from the wing mirror adjustment controls, or the button to fold in the mirrors. Only got the car new on Wednesday, must be the norm. Thomas from Falkirk

No mirror buttons do not illuminate I had an Audi with electric mirrors which when folded used to retract automatically at 20 mph for safety reasons I am surprised that the hyunda mirrors will stay closed until switched Colin from Essex

I have a three week old i20, and they don't light up either. Before that I had a new shape i10 that didn't have folding door mirrors, but I can't remember if the mirror adjustor lit up. I may have only noticed this because of the door retract switch. I've asked this question on a Hyundai forum and had replies from an i20 and ix20 owner who confirm they aren't lit. Looking at other forums going back several years, there's various treads on the matter, covering various models, none of which have these switches lit. Neill from Surrey

Submitted: 23/10/2015 22:40:47 | ID: 122647

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Trevor Parmenter, Australia

Hyundai Terracan

While towing my Caravan up the range, the car lost power gradually and come to a stop. I couldn,t move the car as while in park, the car was idling ok but could not rev motor up. no power from throttle. After 15 minutes of idling, power came back to motor and was able to continue to top of range. Was the car in limp mode. This happened 2 years ago. what is the problem.

Answers

Hello, Did you get a solution to this problem I have encountered exactly th same and mechanic is unable to find solution. Very Many Thanks, John John from Australia

Submitted: 05/11/2016 01:33:06 | ID: 136479

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David Aspley, Kent

Hyundai Terracan

my Terracan was cranking but not starting. Replaced both crank and cam sensors and vehicle ran great for a couple of days then the problem returned. I then disconnected the battery for 30 minutes, reconnected the battery and it started first time, I have done this twice. and nervously await the next non start. When its running it is smooth and speedy. What can I check next. David Aspley

Answers

I'd be looking at the immobiliser & key transponder (if your car is fitted with them). Mick from Portugal

i Mick, thanks for reply, I've had the keys checked - no problem. I'm just going out to disconnect the battery once Regards David Aspley from Kent

Submitted: 09/01/2017 18:54:30 | ID: 137974

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Siya, South Africa

Hyundai ix35

Hi My ix35 alarm system is not working neither is it react when I alarm or disarm it using the key, aswell as the two interior lights. The boot wont open aswell , it only open when the key is in the ignition. What could the problem be... I disassembled the battery several times and placed it back into its place but the problem is still there Need help ASAP Thanks

Answers

Spray some oil in the ignition lock. It should click when you remove your key. If it doesn't the car thinks your key is still in and that's why you get the problem. Martin Martin Lomax from Lancashire

Submitted: 17/12/2016 13:46:17 | ID: 137414

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Patricia, France

Hyundai ix35

My car just locked itself with the keys inside. I don't know what to do now...... Please help!

Answers

Hello Patricia - I'm afraid I can't offer any solutions - but just to say I have had the same thing happen to my iX35. So if some they say it can't happen - they are wrong - it can - it does! (only solution I found is to keep your spare set handy) P. Wilkinson from Devon

Hello Patricia - I'm afraid I can't offer any solutions - but just to say I have had the same thing happen to my iX35. So if some they say it can't happen - they are wrong - it can - it does! (only solution I found is to keep your spare set handy) P. Wilkinson from Devon

If you have your mobile on you, call home and get someone to get your spare set and press open into their phone - it has to be a mobile phone - the signal travels down the line and should open the door sally stringer from Gwynedd

Patricia. The same thing happened to me yesterday at 8.30pm. I started the car and had the air blowing on the windscreen. While I was scraping the rest of the windows, the doors locked with the key inside. I knew that I had mislaid the spare key, so called the AA. I did not have the correct level of membership so it cost me £110 to upgrade. The AA came within 20 minutes and had the door open in 5 minutes. The AA patrol man told me that it happens all the time, so is not unique, and to all makes of car. I think it has to do with the electronic management system. The car will lock if not started up within 30seconds if the keys are out of the car. Mine locks with the key in the car, but the engine not started. When I press the ignition, the doors unlock. Hyundai will of course be aware of it, and will either deny it, or repair it expensively. I will never leave the key in the car and shut the door again. Chris Smith from Northamptonshire

Submitted: 17/04/2015 11:00:45 | ID: 114823

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Stanley Mattes, Australia

Hyundai i20

Whining noise from beneath bonnet when starting up. Noise is muted by traffic and engine when travelling and whining sound is heard again when slowing down. Similar to whining noise of bus when piulling off but not As loud. Could it be alternator or something else. The whining came about 2 days after 75000km service at Dealer. Should I continue driving with whine or take back to Dealer to have whining noise rectified?

Answers

It might be the noise of AC compressor baring or the tensioner... Arsh from India

Yes, probably aircon compressor. Does it stop when you switch A/C off? Mine failed and made this noise when I tried to put it on. Dave from Merseyside

Submitted: 23/09/2015 08:52:01 | ID: 121520

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